✅The Minister of State for Personnel, Public Grievances and Pensions launched the Special Campaign 3.0 in DARPG in September 2023 under the theme “Digital DARPG”.

♻️Details :

✅Under the theme “Digital DARPG” the Department of Administrative Reforms and Public Grievances took several significant steps under the Special Campaign 3.0 to promote pan-India unified service delivery portals, reduce pendency in public grievances, adopt AI/Emerging Technologies for effective redressal of public grievances, promote sustainable practices and ensure cleanliness & efficient record management in the office.

✅In October, the minister launched the Intelligent Grievance Monitoring System (IGMS) 2.0 Public Grievance portal and Automated Analysis in Tree Dashboard.

#GS2  #Polity  #Governance #Prelims #Administrative Reforms

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